User Review #5 by Jason on December 2nd, 2009 at 12:13 AM CST

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I ordered a domain from 1&1 a couple months ago, there was a special for 4.99 on domains. (.com, .net, and.org) So, I got a .org. about a month later, I got a letter from a collections agency saying I owe more than $20 to them. This is because instead of charging me $4.99, they charged me $7.99 (the standard fee), and then tried tacking on another $4.99, and there was only $7 left on my debit card. The extra charges come from being "late". I never received an e-mail or letter from them, it went straight into collections, which I am, of course fighting (by snail mail) I will NOT get another domain from them after this cheap trick.

I ordered a domain from 1&1 a couple months ago, there was a special for 4.99 on domains. (.com, .net, and.org) So, I got a .org. about a month later, I got a letter from a collections agency saying I owe more than $20 to them. This is because instead of charging me $4.99, they charged me $7.99 (the standard fee), and then tried tacking on another $4.99, and there was only $7 left on my debit card. The extra charges come from being "late". I never received an e-mail or letter from them, it went straight into collections, which I am, of course fighting (by snail mail) I will NOT get another domain from them after this cheap trick.

User Review #4 by SeaEagle on November 16th, 2009 at 5:15 AM CST

Name

I've been with 1&1 since March 2008, and have just changed to Hostgator. Initially 1&1 was quite good, but over the past 6 months their tech support has deteriorated to the point where it is next-to-useless. I cannot afford to have my sites inaccessible for days at a time, which is currently the case with 1&1 due to their firewall blocking connections from all over the world. At the moment I would not recommend 1&1 to anyone who is after a reliable host with decent tech support.

I've been with 1&1 since March 2008, and have just changed to Hostgator. Initially 1&1 was quite good, but over the past 6 months their tech support has deteriorated to the point where it is next-to-useless. I cannot afford to have my sites inaccessible for days at a time, which is currently the case with 1&1 due to their firewall blocking connections from all over the world. At the moment I would not recommend 1&1 to anyone who is after a reliable host with decent tech support.

User Review #3 by shoppingcart on November 15th, 2009 at 8:18 PM CST

Name

I have eshop configured on 1and1 and it's useless to me. They limit your optoin to ONLY USD, and indicate that the only way to get a different currency is to upgrade to their Advanced Option, one which costs $50 per month and is targeted for high output users i.e. 20,000 products per month. My store is for another country. Despite the fact that I will only be selling less than 50 products I should have to pay $50/mo for the simple fact that I am using a different currency symbol?? Something doesn't jibe here... Their inept support gives you the runaround rather than escalating to management......

I have eshop configured on 1and1 and it's useless to me. They limit your optoin to ONLY USD, and indicate that the only way to get a different currency is to upgrade to their Advanced Option, one which costs $50 per month and is targeted for high output users i.e. 20,000 products per month. My store is for another country. Despite the fact that I will only be selling less than 50 products I should have to pay $50/mo for the simple fact that I am using a different currency symbol?? Something doesn't jibe here... Their inept support gives you the runaround rather than escalating to management......